Notable Issues for Students

Page last updated: 10/1/2025 

This page identifies ongoing defects within UNM Canvas and its integrations that affect core functionality, less critical issues that users might assume is working correctly, and issues that affect the majority of users. Most issues on this page are classified as “bugs” and are reported to the vendor for resolution.

This list is not exhaustive and encompasses issues that have not yet been reported or are anticipated but are currently under active monitoring. For a full list of all known Canvas issues, please visit Instructure’s Known Issues page. To check for Canvas or integration system outages, please visit the System Status & Alerts page.

Tip: Some issues (including some not listed on this page) only appear in specific browsers. If you are having difficulties doing something with one web browser, you can try a different browser to see if it will work there.

For a list of notable issues that are now resolved, see the Resolved Issues section.

Open Issues:

AreaDescription of IssueResolution/Workaround
Integrations - ZoomUsers launching a Zoom meeting from within Canvas using the Firefox browser are receiving an "Unauthorized" error message.

Please try one of the three options: 

  • Try a different browser.
  • Clear your browser’s cache and cookies.
  • If you're using Firefox:
    1. Click the shield icon in the upper-left corner of the address bar.
    2. Check the Enhanced Tracking Protection setting.
      • If it’s enabled, disable it for the site.
      • You may need to refresh the page for the changes to take effect.

 

Resolved Issues:

 

AreaDescription of IssueResolution

Discussions - Replies

Students are unable to reply to discussion posts by peers as assigned by their instructor. Reply link is missing.Inform your instructor about being unable to reply to a discussion post or contact Canvas Support.