Why Can't I See My Course

If you cannot find a course in UNM Canvas, follow these steps to check your course list, course availability, and registration.

1. Check All Courses

Your Dashboard may not show every course. In the Canvas navigation menu, select Courses > All Courses to look for current and future courses, including courses that have not been published.

For more information, see the Dashboard guide or the All Courses guide.

Look for a different course name

Your instructor may combine multiple sections into a Section Group. If so, the group name will appear instead of your original course name. Look for your subject and course number, such as ENGL-1110, or the course title, such as Composition I. Contact your instructor if you are unsure which course to open.

Example of the All Courses list in Canvas

2. Check whether the course is available

If the course is listed but you cannot open it, check the following:

  • Has the course started? Student access depends on the course's start date.
  • Has the instructor published it? The course must be published before students can access it.

Contact your instructor if you have questions about when the course will be available.

3. Confirm your registration and Canvas use

If the course is missing from All Courses:

  1. Check your registration. Check your schedule in LoboWeb to confirm that you are registered for the correct course and section.

  2. Allow time for a recent registration to appear. Courses usually appear in Canvas within a few minutes, but updates can take up to 24 hours during periods of high registration activity.

  3. Check whether the course uses Canvas. Find your course and section in the LoboWeb schedule of classes and review its Instructional Method. Courses listed as Web Enhanced, Hybrid, Online, or Accelerated Online Programs use Canvas.

    If none of these methods is listed, ask your instructor whether the course will use Canvas. Some instructors may begin using it later in the semester.

Example of a course listing in the LoboWeb schedule of classes

Still missing a course?

If the semester has started and a course you are registered for that uses Canvas is still missing, contact UNM Canvas Support. Include the subject, course number, and section for each missing course.

Looking for a course that has ended?

Canvas courses are normally accessible to students for two weeks after the course end date.