Instructor Support

For help with your ALEKS material, please see the available resources linked below. 

ALEKS Instructor documentation - Contains relevant information such as Course Setup, Grading and Class management, Assignments and Exams, and more. 

ALEKS Status page - see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill ALEKS. 

ALEKS Technical Support -  

Visit the Tech Online Support Center or contact ALEKS support below: 
Hours of Operation: 
Sunday: 4:00 PM to 1:00 AM EST 
Monday-Thursday: 7:00 AM to 1:00 AM EST 
Friday: 7:00 AM to 9:00 PM EST 
phone icon   Phone: (800) 331-5094Online icon   Online: Submit a Support RequestChat icon   Chat: Chat with a Representative

Find and contact your Sales Representative 

For UNM Canvas Support, please visit our Support Page. 



Relevant Documentation (Instructors) 

How to Enable ALEKS and pair your course in Canvas
How to Sync your ALEKS Gradebook to Canvas
Instructor Support 


Relevant Documentation (Students) 

How to access your ALEKS materials
How to view your Grades
Student Support