Instructor Support

For help with your Cengage materials, please see the available resources linked below.

Reporting Error Messages

Copy the text from any error message box and/or take a screenshot and send it to W. W. Norton LTI Support at LTIsupport@wwnorton.com. You will then be contacted by a support specialist for further troubleshooting.

Technical Support

Submit a ticket, email, or chat at: https://wwnorton.com/help

Norton Instructor Documentation

https://wwnorton.knowledgeowl.com/help/getting-started

For questions about Inclusive Access, contact the UNM Bookstore:

Email:inclusiveaccess@unm.edu

UNM Canvas Support

For UNM Canvas Support, please visit our Support Page.