Instructor Support
For help with your Cengage materials, please see the available resources linked below.
Reporting error messages
Copy the text from any error message box and/or take a screenshot and send it to W. W. Norton LTI Support - LTIsupport@wwnorton.com. You will then be contacted by a support specialist who will assist you with further troubleshooting.
Technical Support - Submit a ticket, email and chat: https://wwnorton.com/help
Norton Instructor Documentation - https://wwnorton.knowledgeowl.com/help/getting-started
For questions about Inclusive Access, contact the UNM Bookstore:
EMAIL: inclusiveaccess@unm.edu
For UNM Canvas Support, please visit our Support Page.
Relevant Documentation (Instructors): How to integrate Norton activities into your Canvas course | Relevant Documentation (Students): How to access Norton activities in your Canvas course |