Instructor Overview

Be sure students are using the latest version.
There are known issues with older versions of LockDown Browser, so be sure students update to the latest version. See How to update Respondus LockDown Browser.

The Chromebook version of Respondus Lockdown Browser has a few known issues. Please review this page when using this tool in your course.


Respondus LockDown Browser is a free app your students need to download to their laptop or computer. 

When students launch Respondus LockDown Browser to take an exam, they are presented with the UNM Canvas login page. They then authenticate, navigate to their course and to the exam as normal, and begin. Depending on the settings you select, students may be required to use a webcam to record themselves during an exam. A "startup sequence" guides them through the requirements you have selected, such as showing identification or making a short video of the exam environment.

When exams have ‘Require Respondus Monitor for this exam’ enabled, the recorded sessions are machine-analyzed for facial detection, motion, and lighting to analyze the student and examination environment. The system also uses data from the computing device (keyboard activity, mouse movements, hardware changes, etc.) to identify patterns and anomalies associated with cheating. Finally, the student's interaction with the exam instrument itself is woven into the analysis, including question-by-question comparisons with other students who took the same exam.

When you review exams, you will see proctoring results ranked according to the risk that exam violations have occurred, providing meaningful results that help you know whether an exam session warrants deeper scrutiny. If desired, you can also view the data contributing to the result on a video timeline, such as flagged events and key milestones.

Downloading Respondus LockDown Browser

The link to download Respondus Lockdown Browser on a PC or Mac is institution specific. Students must use this link to get the UNM version of Respondus Lockdown Browser:

Provide Students the Download Link: The download link for the UNM version of Respondus Lockdown Browser is also included on the student page, which we recommend you add to your course: Using Respondus LockDown Browser

Give a practice test: The Provost's Office has specifically requested that you give a practice test, e.g., a low-stakes test that your students are required to take. A practice test will give your students the opportunity to install and use the Respondus LockDown browser, see how the process works, test their equipment (e.g., webcam), network connection, etc. prior to taking a high-stakes test. This gives both you and your students time to troubleshoot in advance.

Technical Requirements

  • Students must meet the technical requirements to use the Respondus Lockdown Browser
  • On a Windows device, Students must be able to log into their machines as an administrator to install this software.
  • Respondus LockDown Browser does NOT work on mobile devices, except iPads. Enabling the iPad version is up to your discretion.
    • If you choose to enable the setting and allow students to take tests on an iPad, they need to go to the App store to download and install Respondus LockDown Browser.
    • The Chromebook version of Respondus Lockdown Browser has a few known issues. Please review this page when using this tool in your course.
  • If you require video monitoring, students will need a webcam.
  • Students must have a reliable and stable Internet connection.

Per the Provost’s office, you must ask your students as soon as possible whether they can access the equipment necessary to use Respondus. If a student cannot access the equipment necessary to meet the technical requirements for Respondus, you must offer an alternative assessment.

Important Notes

  • Students must use the LockDown Browser to review test results afterwards. There is currently a known issue when using Respondus Lockdown Browser with New Quizzes. If the Quiz availability date has passed, students will be unable to view their Feedback and Results. There are two workarounds:
    • 1) Disable Respondus LDB after all submissions have been entered.
    • 2) Remove any availability end dates on Respondus LDB enabled New Quizzes.
  • Only users in the Teacher and TA role can access the Respondus LockDown Browser Dashboard.
  • Respondus LockDown Browser is required in order to use Respondus Monitor.
  • Regarding actual test content, LockDown Browser does NOT work with test questions that contain Flash media.
  • You must open the Respondus LockDown Browser Dashboard at least once after performing a course copy. This will automatically re-enable the Respondus LockDown Browser settings for selected Classic Quizzes. However, Respondus LockDown Browser settings for New Quizzes do not carry over. Those settings must be rebuilt after performing a course copy.
  • You are able to use the Student View to test a Respondus LDB enabled Classic Quiz but you won't be able to do that for New Quizzes.


Relevant Documentation (Instructor)

Instructor Overview

Enable Respondus LockDown Browser and Monitor

Selecting Respondus LDB Settings

Viewing Respondus Monitor Results

Instructor Help


Relevant Documentation (Student)

Using Respondus LockDown Browser & Monitor

Student Help